QUALITY AND ENVIRONMENTAL POLICIES:
Our mission is to achieve the client’s satisfaction and to create new values by working efficiently, professionally and reliably.
In order to fulfill, maintain and strengthen those values, we permanently commit ourselves to:
– making our clients completely satisfied – by communicating openly, analysing and checking our clients’ satisfaction
– delivering products on time and thereby complying with all the defined requirements by using the best available technologies and processes
– training our staff and making them aware of the importance of meeting the goals and of the quality management policy
– performing day-to-day tasks without mistakes, and in case of making them, doing everything to resolve them and prevent new ones
– establishing long-term relations with business partners and maintaining our fine reputation in the public
– constant adjusting to corresponding legal and other requirements
– continuous supervising of all the business processes
– applying and improving the efficiency of quality and environment management systems based on the requirements of the ISO 9001:2015 and ISO 14001:2015 norms.